Ep 75: Tired of Patients Not Understanding Their Treatment? Here’s How AI Can Help

In this episode of Straight Up With Steph, I sit down with Sofie, a dental hygienist who transitioned from clinical care to the world of dental technology and AI. Now working at Overjet, Sofie shares her journey from the operatory to dental sales, what it’s like being the only clinician on her team, and how AI is transforming patient communication, diagnosis, and insurance efficiency in dentistry.

We talk about:

• Sofie’s transition from hygiene to dental tech and sales
• How Overjet helps clinicians present treatment and improve case acceptance
• Common misconceptions about AI in dentistry
• How Overjet supports both providers and insurance communication
• Why clinicians should stay curious about opportunities beyond the operatory

🦷 Whether you’re a dental clinician curious about career transitions or a practice looking to streamline efficiency and accuracy, this episode gives you a real-world look at how AI can elevate your workflow.

This episode is sponsored by Overjet:

Overjet helps dental professionals elevate patient care, streamline diagnostics, and simplify insurance communication with advanced AI technology.

👉 Learn more about Overjet

About Sofie

Connect with Sofie:

Book a Demo

Book A Discovery Call with Sofie

Email: sofie.kissinger@overjet.ai

LinkedIn

To watch on YouTube, click here

Disclaimer: The opinions expressed by guests on this podcast are their own and do not necessarily reflect the views of Polished Posture. The information shared in this podcast is for educational and entertainment purposes only and should not be considered medical advice. Always consult a qualified healthcare professional for any health concerns or before making significant lifestyle changes. 

To connect with me:

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Chapters

• 0:00 switching from clinical to sales as a hygienist
• 7:37 clinical skills used in non-clinical dental jobs, leaving the op
• 14:29 what is Overjet, AI in dentistry, making X-rays easier for patients to understand
• 20:43 how AI helps with perio, case acceptance, AI helps with insurance claims
• 25:53 learning to use Overjet, training
• 26:55 misconceptions with AI in dentistry
• 31:32 AI helps insurance claims, insurance denials, increasing production
• 37:30 learn about Overjet, connect with Sophie